The Ultimate Guide to Setting Up Your Mobile Service and Choosing the Best Carrier
If you’re a foreigner living in Korea, one of the essential steps is connecting your phone to a local mobile carrier. Korea’s three major mobile carriers—SK Telecom, KT, and LG Uplus—each offer unique strengths and services, along with world-class technology and network quality.
In this post, we’ll guide you through the process of setting up a mobile service, including required documents, details about the three major carriers, and affordable alternatives like MVNOs (Mobile Virtual Network Operators). Let’s find the right carrier for your needs! 😊
1. What You Need to Sign Up for a Mobile Plan
To use Korean mobile services, you’ll need the following:
Required Documents
- Alien Registration Card (ARC)
- Required for long-term residents (90+ days).
- Short-term visitors (less than 90 days) can often sign up using just their passport and visa.
- Passport
- Used for identity verification.
- Bank Account or Credit Card
- Necessary for setting up automatic payments for your mobile bills.
- A Phone Registered Under Your Name
- You can purchase a new phone or use your existing one. Ensure the phone’s IMEI (unique identification number) is compatible with Korean networks.
- Plan Restrictions Based on Visa Type
- Short-term visitors may only be eligible for prepaid plans.
- Long-term residents can access postpaid plans, but credit checks may apply.
2. Korea’s Three Major Mobile Carriers
If you’re new to Korea and don’t speak Korean fluently, choosing one of the three major carriers (SK Telecom, KT, LG Uplus) is a good idea. These carriers provide nationwide network coverage and tailored services for foreigners, making it easier to get started.
2.1 SK Telecom (SKT)
As the largest mobile carrier in Korea, SK Telecom excels in network coverage and cutting-edge technology.
Key Features
- Dedicated foreigner support is available at over 30 T World stores nationwide.
- Multilingual customer service in English, Chinese, Russian, and Vietnamese is available in major cities like Seoul, Busan, Daegu, and Gwangju.
- Dial 114 from your SKT phone to access multilingual customer support. The system will automatically connect you to a foreign language-speaking representative.
- AI-powered translation services support 13 languages for real-time interpretation.
- Popular prepaid service MIRI is a great option for foreigners.
English Website: SK Telecom
2.2 KT
KT is a leader in internet and landline services and offers excellent bundle packages.
Key Features
- The only carrier to offer a foreigner-exclusive plan, such as the 5G Welcome Plan.
- Monthly free coupons for the Hanpass app, reducing international remittance fees for foreign workers.
- Services include multilingual SMS notifications, international call discounts, and foreigner-exclusive customer centers.
- Dedicated stores and multilingual support are available through the KT Global Shop.
English Website: KT Global Shop
2.3 LG Uplus (LG U+)
LG Uplus is known for affordable pricing and entertainment-focused services, making it popular with younger users.
Key Features
- Offers affordable plans and entertainment bundles, including Netflix subscription options.
- Operates a foreigner support center and a multilingual website for easier account management.
- Provides location-based store suggestions via Google Maps, helping you find the nearest store.
- Features Talk+, a community platform where foreigners can share tips about living in Korea.
English Website: LG Uplus
3. Affordable Alternatives: MVNOs (Mobile Virtual Network Operators)
MVNOs, or budget carriers, use the networks of major carriers while offering lower-cost plans. These are ideal for users who want affordable options without compromising on network quality.
Key Benefits of MVNOs
- Lower Prices: Plans are typically 30–50% cheaper than those from major carriers.
- Flexible Contracts: No long-term commitments—change carriers anytime!
- Prepaid Plans: No credit checks required.
Popular MVNOs in Korea
- CJ Hello Mobile: Uses KT’s network; offers budget-friendly data and prepaid plans with English support.
- U+ MVNO: Powered by LG Uplus; focuses on small data and voice plans.
- SK 7Mobile: An MVNO brand of SK Telecom; provides affordable data plans.
Caution
- MVNOs often lack offline support, so you may need to purchase a SIM card online or at a convenience store.
- International roaming and call services may be limited.
4. How to Set Up Your Mobile Service
- Visit a Store: Bring the required documents to sign up in person.
- Apply Online: Some carriers allow you to apply for plans and submit documents online.
- Port Your Number: If you’re switching from a foreign phone number to a Korean one, you’ll need to use the Mobile Number Portability (MNP) service.
- Buy a SIM Card: For MVNOs, purchase and register a SIM card online or at a convenience store.
5. Choosing the Right Carrier for You
- For Long-Term Residents: Postpaid plans from the three major carriers offer stability and benefits like bundled services.
- For Short-Term Visitors: Prepaid plans from MVNOs are simple and budget-friendly.
- For High Data Usage and International Calls: Check out the foreigner-exclusive plans from SKT, KT, or LG Uplus.
Each carrier provides unique benefits, so choose the one that fits your lifestyle and communication needs. For more details, visit the carrier websites or consult with staff at their stores. Good luck! 😊
Let’s read other blog posts together!
[Starting Life in Korea 1] Getting Your Alien Registration Card (ARC)
[Starting Life in Korea 2] Korea Foreigner Bank Account: How to Set Up Your Bank Account Easily